Privacy Policy
# Privacy Policy
**Last Updated:** June 2026
Broadcast Business Intelligence ("BITV", "Company", "we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, use our services, enroll in our courses, participate in training programs, or otherwise interact with us.
By accessing or using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
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## 1. Introduction
At Broadcast Business Intelligence, we value the trust our users place in us. We are committed to handling personal information responsibly, transparently, and in compliance with applicable data protection and privacy laws.
This Privacy Policy applies to all visitors, customers, students, trainees, partners, and other individuals who interact with our website and services.
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## 2. Information We Collect
We may collect the following categories of information:
### Personal Information
* Full Name
* Date of Birth
* Phone Number
* Email Address
* Residential or Business Address
* Social Media Profiles (if voluntarily provided)
### Payment & Financial Information
* Payment transaction details
* Purchase history
* Billing information
**Note:** Payment information is processed securely through authorized payment gateways such as Razorpay. We do not store your debit card, credit card, UPI PIN, CVV, or banking credentials on our servers.
### Educational & Service-Related Information
* Course enrollments
* Workshop participation records
* Learning progress
* Feedback and survey responses
* Communication records with our support team
### Technical Information
When you visit our website, we may automatically collect:
* IP Address
* Browser Type
* Device Information
* Operating System
* Website Usage Data
* Cookies and Tracking Information
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## 3. How We Use Your Information
We use your information for the following purposes:
### Service Delivery
* To provide access to courses, workshops, and training programs.
* To process registrations and enrollments.
* To deliver educational content and learning resources.
### Communication
* To send service-related notifications.
* To respond to inquiries and support requests.
* To provide course updates, schedules, and important announcements.
### Payment Processing
* To process transactions securely.
* To maintain billing and accounting records.
* To manage refunds and cancellations.
### Legal & Compliance
* To comply with applicable laws and regulations.
* To prevent fraud, abuse, or unauthorized activities.
* To resolve disputes and enforce our policies.
### Website Improvement
* To analyze user behavior and improve website functionality.
* To enhance user experience and service quality.
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## 4. How We Protect Your Information
We take reasonable technical, administrative, and physical measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.
Our security measures include:
* Secure server infrastructure
* SSL encryption where applicable
* Restricted access to personal data
* Regular security monitoring
* Secure storage of sensitive information
While we strive to protect your information, no method of transmission over the internet can be guaranteed to be 100% secure.
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## 5. Sharing of Personal Information
We may share your information only in the following circumstances:
### Service Providers
We may engage trusted third-party providers to assist with:
* Payment processing
* Accounting services
* Legal compliance
* Technical support
* Website hosting and maintenance
These providers are contractually obligated to protect your information and use it only for authorized purposes.
### Legal Requirements
We may disclose personal information when required by:
* Applicable laws and regulations
* Court orders
* Government authorities
* Law enforcement agencies
### Business Protection
We may disclose information when necessary to protect:
* Our legal rights
* User safety
* Business operations
* Prevention of fraud or misuse
We do not sell, rent, trade, or share personal information with third parties for marketing purposes without your explicit consent.
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## 6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
* Improve website functionality
* Remember user preferences
* Analyze website traffic
* Enhance user experience
Users may choose to disable cookies through their browser settings; however, certain website features may not function properly.
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## 7. Your Rights Regarding Your Information
Subject to applicable laws, you may have the following rights:
### Right to Access
You may request access to the personal information we hold about you.
### Right to Correction
You may request correction of inaccurate, incomplete, or outdated information.
### Right to Deletion
You may request deletion of your personal information where legally permissible.
### Right to Data Portability
You may request a copy of your personal data in a commonly used electronic format.
### Right to Withdraw Consent
Where processing is based on consent, you may withdraw your consent at any time.
### Right to Object
You may object to certain uses of your personal information where permitted by law.
To exercise any of these rights, please contact us using the details provided below.
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## 8. Data Retention
We retain personal information only for as long as necessary to:
* Provide our services
* Fulfill contractual obligations
* Maintain business records
* Comply with legal and regulatory requirements
When information is no longer required, it is securely deleted, anonymized, or destroyed.
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## 9. Third-Party Links
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of any third-party websites they visit.
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## 10. Children's Privacy
Our services are intended for individuals who are at least 18 years old.
We do not knowingly collect personal information from children under the age of 18. If we become aware that such information has been collected, we will take reasonable steps to remove it promptly.
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## 11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.
Any updates will be posted on this page with a revised "Last Updated" date.
Your continued use of our website and services after changes are published constitutes acceptance of the updated Privacy Policy.
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## 12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:
**Broadcast Business Intelligence (BITV)**
**Contact Person:** Ranjit Singh
**Phone:** +91 99303 01257
**Email:** [bitv.info@gmail.com](mailto:bitv.info@gmail.com)
**Registered Address:**
303, Shiv Height, Plot No. 181
Sector 13, Kharghar
Navi Mumbai, Maharashtra – 410210
India
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By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.